FAQ

Providing best quality health care.

Emergency information

If you are an emergency case requiring immediate attention, please call (+62) 21 7279 9911 or the nurse at (+62) 21 7279 9911. We will give you instructions and directions. If you know the our address, please come as quick as possible. If you need transfer by us, please let us know by phone.

What can i expect at an appointment?

When you arrive at the JWCC Clinic, the staff will greet you and seat you at the waiting room. We will examine you as quick as possible – average waiting time is 15 minutes.

What happens if i am a new patient?

You may have referred yourself, have been referred by another specialist. We will discuss your problem and ask about your medical history. A thorough examination will then follow. We may request examinations and tests to assist and support our diagnosis.

What are the services available in the Jakarta Women and Children’s Clinic?

We offer consultation in obstetrics, gynaecology, paediatric, infertility, and andrology care. However, we only serve outpatient services.

What are the clinic hours?

Our clinic is open Monday to Friday from 8:00 AM to 8:00 PM. On Saturday we are open from 8:00 AM until 3:00 PM. The clinic is closed on Sunday.

Do I need to have an appointment?

Yes, patients are encouraged to make an appointment before visiting.

How do I book appointment at the Jakarta Women and Children’s Clinic?

a) Call our customer care number at: +62 21 72799911 during our clinic hours.
b) Whatsapp us to +62 8111986899. We will reply only on our clinic hours.

Are all the doctors available round-the-clock?

No. For more information on our doctors’ practice schedule, please visit: http://www.thejwcc.com/contact-us and call / Whatsapp our clinic to check the doctors’ availability.

Will my insurance cover care at the Jakarta Women and Children’s Clinic?

The Jakarta Women and Children’s Clinic currently does not collaborate with any insurance company, but we will assist our patients in filling out any claim form to be submitted to the insurance company.